Provider Privacy Policy
This Privacy Policy describes the privacy practices of MamaCare360 (“we,” “us,” “our”). This Policy applies to our website visitors, business contacts, members, agents and other individuals who interact with us.
We provide additional information for residents of California below.
1. Personal information we collect MamaCare360 collects certain personally identifiable evidence when you use our website to perform certain tasks as outlined below:a. Contact information, feedback or correspondence to MamaCare360 Mamacare360 will collect information such as your name and email address when you post or comment on articles, message boards, sign up for membership, contact us with questions, feedback, or send emails to us.
b. Contact information given to Provider MamaCare360 will collect information such as the user's name, email address, and phone number when a member uses our site to contact a provider through the contact form on the site. MamaCare360 does not read or retain messages sent to Providers.
c. Self Assessment Forms When a user fills out a self-assessment or symptom tracking form using MamaCare360, we collect the user’s responses in order to calculate the severity of symptoms experienced. This information can be used to contact a Provider if the user lists a Provider as a primary care provider.
d. Usage information such as information about how you use our services and interact with us, including information associated with any content you upload to our services or otherwise submit to us, and information you provide when you use any interactive features of our services.
e. Marketing information such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications.
f. Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.
2. Information we obtain from third parties:
a. Social media information We may maintain pages on social media platforms, such as Facebook, LinkedIn, Instagram, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy.
b. Third-party login information When you link, connect, or login to our services with a third-party service (e.g., Google, Facebook, or LinkedIn), you direct the service to send us information such as your registration, friends list, and profile information as controlled by that service or as authorized by you via your privacy settings on that service.
c. Other Sources We may obtain your personal information from other third parties, such as marketing partners, data providers, and publicly-available sources such as governmental records.
3. Automatic data collection We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our services, our communications and other online services, such as:
a. Device data such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 4G), and general location information such as city, state or geographic area.
b. Online activity data such as the pages or screens you viewed, how long you spent on a page or screen, browsing history, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them.
We use the following tools for automatic data collection:
a. Cookies which are text files that websites store on a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand user activity and patterns, and facilitating online advertising.
b. Local storage technologies like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
c. Web beacons also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.
4. How we use your personal information
a. MamaCare360 uses the information we collect to provide you with the services on our website that you request.
b. MamaCare360 shares information with third parties only when needed to deliver you the products or services that you request. For example, we share information with our users regarding contact information, professional licensing, etc. Providers wishing to list their services may have the information provided used to check with state licensing boards. Otherwise we do not share or sell any personally identifiable information about Site visitors.
c. MamaCare360 may use a software technology called “cookies” to create a personalized web experience for users. Cookies cannot be used to find your name, email address, or anything that is uniquely identifying about you, unless you provide that information. We use cookies for applications that require us to keep track of information to customize results.
d. To comply with law. As we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
e. For compliance, fraud prevention, and safety to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern our services; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
5. How we share your personal information
a. MamaCare360 We may share your personal information publicly with your permission. For example, we may publicly post your comments, articles, reviews or message board posts on our site.
b. MamaCare360 Service providers We may share personal information among our affiliates or with third-party companies that provide services on our behalf or help us operate our services (such as customer support, hosting, analytics, email delivery, marketing, identity verification, billing, accreditation document processing and database management services).
c. For Compliance, fraud prevention, and safety We may share your personal information for the compliance, fraud prevention and safety purposes described above.
6. Your Posted Materials The materials you post on the Site, such as comments, posts, articles, etc. are made available to be seen and read by other users of the website. No such materials are treated confidentially. We will remove your materials from the website at your request, but MamaCare360 cannot give any assurances that such materials are not still available from servers maintained by MamaCare360.
7. Your choices If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account. You may opt out of marketing communications by following the opt-out or unsubscribe instructions within the marketing communication we send you or updating your user profile. Even if you opt out of marketing-related communications, you may continue to receive service-related and other non marketing emails.
8. Other sites, mobile applications and services Our Site may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third party websites, mobile applications or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.
9. Retention and Security practices We will retain your Personal Information for as long as your account is active, as needed to provide you with services and as necessary to comply with legal obligation.
MamaCare360 follows generally accepted standards to protect personal information of our users. When you enter sensitive information such as login credentials, symptom management or tracking forms, and inquiry forms we encrypt the transmission of that information. No method of transmission or storage electronically is one hundred percent (100%) secure, therefore MamaCare360 cannot guarantee its absolute security.
10. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy.
11. How to contact us
Please direct any questions or comments about this Policy or privacy practices to info@mamacare360.com.
Additional information for users located in California
We are required by the California Consumer Privacy Act of 2018 (“CCPA”) to provide this CCPA notice (“CCPA Notice”) to California residents to explain how we collect, use, and share their personal information, and the rights and choices we offer California residents regarding our handling of their personal information.
CCPA scope and exclusions
This CCPA Notice and the CCPA privacy rights apply to California residents in the following circumstances:
● Individuals who visit our websites;
● Individuals who sign up for email alerts; or
● Representatives of businesses that seek to obtain our products or services, or to provide products or services to us.
This CCPA Notice does not apply to the personal information we collect, use, or disclose about consumers who initiate or complete the process of applying for financial products or services for personal, family, or household purposes. This is because that information is subject to the federal Gramm-Leach-Bliley Act and implementing regulations, or the California Financial Information Privacy Act (for additional information relating to your choices about this information specifically, see our GLBA Privacy Notice).
Your California privacy rights
The CCPA grants individuals the following rights:
Information You can request information about how we have collected and used your Personal Information during the past twelve (12) months. We have made this information available to California residents without having to request it by including it in this Privacy Policy.
Access You can request a copy of the Personal Information that we have collected about you during the past twelve (12) months.
Correction You can ask us to correct personal information that is inaccurate or out of date.
Deletion You can ask us to delete the Personal Information that we have collected from you.
Opt out of sharing personal information for targeted advertising We share personal information with advertising partners that display targeted advertisements to users around the web. You can limit online tracking by clicking Online Tracking Opt Out on the footer of our website or contacting us as described below. We do not sell personal information.
You are entitled to exercise the rights described above free from discrimination. Please note that the CCPA limits these rights by, for example, prohibiting us from providing certain sensitive information in response to an access request and limiting the circumstances in which we must comply with a deletion request. If we deny your request, we will communicate our decision to you.
How California residents can exercise their rights
You may exercise your California privacy rights described above by emailing info@mamacare360.com. We will need to confirm your identity and California residency to process your requests to exercise your access, correction, or deletion rights. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
California residents can empower an “authorized agent” to submit requests on their behalf. We will require the authorized agent to have a written authorization confirming that authority.
Other important information
Nevada If you are consumer with a Nevada mailing address, and you prefer not to receive marketing calls from us, you may be placed on our internal Do Not Call List by contacting us at info@mamacare360.com. You may also contact the Nevada Attorney General's office: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; telephone number: 1-702-486-3132; email BCPINFO@ag.state.nv.us or AgInfo@ag.nv.gov
Vermont If you are consumer with a Vermont mailing address, we will not share information we collect about you with companies outside of MamaCare360, unless the law allows. For example, we may share information with your consent, to service your accounts or under joint marketing agreements with other financial institutions with which we have joint marketing agreements. We will not share information about your creditworthiness within our corporate family except with your consent, but we may share information about our transactions or experiences with you within our corporate family without your consent.
California If you are a consumer with a California mailing address, we will not share information we collect about you with companies outside of MamaCare360, unless the law allows. For example, we may share information with your consent, to service your accounts, or to provide rewards or benefits to which you are entitled.